Sales representative - Renewals - French

About us

Concentrix is in the IT, Technology and Finance industries. Being part of our team, you are able to enjoy:

• 100% work from home
• Medicash Level 1
• Bupa health insurance
• Extra day off in your birthday month
• Volunteer Time Off (VTO), paid time yearly to volunteer with an organization of your choice
• Annual bonus potential
• Training program

The Sales Representative is responsible for ensuring that their customers' questions and queries are answered throughout the year. This can involve liaising with other parts of the business to ensure that things are resolved as quickly as possible and to a high standard. You will work in the Renewals team, which is focused on cross-selling and upselling.

Critically the Sales Representative will ensure that we generate the customers' contracts each year on time and introduce additional products to the customer, which will help their business run more effectively. You will have a pipeline of existing businesses for you to support.

This role is ideal for people who are organised, able to solve problems and most importantly enjoy building relationships with people.

Duties and responsibilities

• Ensures that client’s customers are consistently satisfied with the client’s products and services, and resolves escalated issues
• Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth objectives
• Serves as a single point of contact for the client customer and may coordinate the work of client service teams
• Responsible for managing sales territory and achieving monthly quotas
• Identify opportunities for additional product or service sales
• Use data to help influence buying/renewal process

Qualifications

• Fluency in French
• Demonstrated ability to effectively communicate in a fast-paced environment while developing positive relationships
• Passion for exceptional customer experience and sales
• Problem-solving skills
• Excellent knowledge of MS Office programs
• Excellent verbal and written communication skills
• Demonstrated ability to prioritize and multi-task
• Experience with IT sales is a plus

Together, let’s do something great!

If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 270,000+ people around the globe choose to call Concentrix home.

We are proudly one team, one company, One Concentrix and we invite you to join us!