Billing Officer

Job Title: Billing Officer

Location: Prestatyn, North Wales

Salary: £24,472.50 + up to £3,000 bonus

Shifts: Full Time (37.5 hours), Monday-Friday, Permanent

We are looking for a Billing Officer to join our Revenue Assurance team based in Prestatyn. The Billing Officer is responsible for billing Embassy and PMI accounts and working closely with the facilities to ensure accounts are marked ready to bill, billing in accordance with contractual agreements and departmental target.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in our Contact Centre team, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives daily.

Don’t just take our word for it this what one of your potential new colleagues says…

What you’ll do:

• Work closely with Revenue Cycle colleagues to ensure comprehensive data is communicated to relevant teams on a timely basis.
• Maintaining focus on month end results, maximising our opportunities to achieve set targets
• Take ownership for the generic mailbox to ensure response times are adhered to
• A champion who is open to change, flexibility and available to assist in other areas of Revenue with queries and guidance.
• Work collaboratively between all Revenue teams and maintain a culture of continuous improvement and development to unify the Revenue Cycle

What you’ll bring:

• Proven experience within a customer service environment.
• Billing experience, ideally in a healthcare setting.
• Experience presenting financial information
• Team player and ability to build effective working relationships
• Working collaboratively (rather than competitively) with others to achieve a common goal.
• Computer literate including Microsoft Office – Excel.

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. 

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Billing Officer you’ll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages at The Portland
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you
• Discounts with over 800 major retailers.