Welfare Officer

The Grwp are seeking to appoint a Student Welfare Officer during term time on a fixed term basis on one of our Coleg Meirion Dwyfor campuses. For further information and an application form please visit our web site

Job purpose

To ensure continuation of an inclusive learning environment by providing support to learners by offering a professional service of welfare support; emotional, physical and sexual well-being information advice and guidance.This support includes working closely with other members of Learner Services, tutors and personal tutors and external agencies to support learners at risk of disengaging.

Main duties and responsibilities

General College Responsibilities

1.To effectively contribute towards the delivery of a high quality educational and training experience for all learners, delivering services in a way that is appropriate and responsive and which displays the highest standard of customer care.

2.To be aware of, and work in accordance with all college policies, procedures, working practice and regulations as applicable.In particular to comply with Grwp Llandrillo-Menais Single Equality Scheme, Safeguarding Policy, Financial Regulations, Health & Safety Policy and Code of Conduct.

3.To undertake other duties as may be reasonably required during busy times of the admission process.

4.To undertake appropriate training and staff development to support the effective delivery of duties and services.

Main Duties and Responsibilities

1.To establish good working relationships with the individual learners in order to support them in the process of transition and progression to full-time education, training or employment.

2.To access and share learner information in accordance with data protection legislation and information-sharing protocols to ensure that transition and progression opportunities are managed effectively.

3.To provide welfare and well-being guidance regarding emotional, physical and sexual health to learners with the aim of supporting the retention of learners.

4.To provide a personal and confidential welfare service to learners to include mentoring.

5.To offer welfare information and advice when required at short notice, or immediately in a crisis situation.

6.Arrange for learners to gain access to specialist staff and refer to appropriate support agencies as required to support the needs of the student.

7.To act as a point of contact and liaise with external agencies to support all Looked after Children, Care Leavers and Young Carers enrolled at Coleg Meirion Dwyfor.

8.To monitor the progress and attendance of designated learners, and to offer encouragement, guidance and practical support where appropriate.

9.To identify and remove the barriers to attendance, performance and progression by direct intervention, by developing support mechanisms and, when necessary, by referring, through agreed procedures, the individual learner to specialists for help.

10.To liaise with teaching staff and other support staff in helping individual learnersset realistic and appropriate targets and to support them in gauging their own performance.To ensure that targets and agreed action plans are recorded and maintained on the learners ILP.

11.To liaise with providers of education, training and employment in order to develop a sound understanding of the information and opportunities available to young people.

12.To promote the Learner Services welfare team on an internal basis and establish working relationships with tutors.

13.To be involved as appropriate in a programme of tutorial activities and enrichment events.

14.To assist in the collation and verification of destination and Early Leavers data.

15.To be aware of Child Protection legislation and operate within the set guidelines.

16.To ensure that all individual learners have equality of opportunity.

17.To be aware of the additional needs of ethnic minority individual learners in relation to language and equal opportunities and those needing additional support.

18.To attend regular meetings to discuss those at risk of becoming NEET.

19.To liaise closely with Careers Wales designated staff to ensure that designated learners take the steps necessary to continue to access education, training or employment.

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