Job Requirements/Description
CLIENT SUMMARY Our client is a global cloud-based software and services company. They provide secured collaboration platforms for many organizations - serving global video, internet, communications providers and many more industries. RESPONSIBILITIES The Sr. Sales Engineer role sits as part of the Channel GTM team. In this role, you will play a pivotal role in expanding our reach within the EMEA markets by building strategic partnerships with the Channel partners (VARs, MSPs, Hosting Providers). This position supports pre-sales initiatives for the company for product opportunities by working with the sales and client services teams to architect, design, propose, and close both existing and new business opportunities. The Sr. Sales Engineer must be able to articulate technology and product positioning to both business and technical users. They will become part of a team focused on delivery high quality solutions with excellent customer service. Lead the technical sales cycle for assigned accounts, independently managing customer relationships and technical discussions. Develop and deliver compelling technical materials and proposals tailored to specific customer needs. Stay at the forefront of the email technology landscape, identifying industry trends and competitor solutions. Jointly develop and execute targeted sales strategy in collaboration with the Sales and Channel GTM team to recruit and onboard partners in the region Communicate the value proposition of new products and services to the channel, equipping them to effectively resell it to their own clients. Mentor and guide other junior members of the team. Conduct complex technical demonstrations and proof-of-concepts to showcase the value proposition of our email product. Collaborate with support and post-sales teams to ensure smooth implementation and customer satisfaction. REQUIREMENTS Bachelors or advanced degree in related area (Engineering, etc). Minimum 8+ years of experience in a technical sales or pre-sales role, preferably within the IT or telecommunications industry. Solid understanding of the technologies and systems related to email and collaboration products. Proven track record of developing and executing successful sales strategies. Excellent communication, presentation, and negotiation skills with the ability to influence decision-makers. Ability to manage multiple priorities and work independently in a fast-paced environment. Working knowledge of Linux with additional skills on basic shell scripting, virtualisation and open-source technologies Strong technical aptitude with a grasp of APIs, integrations, customizations, and migrations would be good to have Basic experience with CRM software (e.g., Salesforce) and technical documentation tools. Must be able to travel across Europe, Middle East and Africa French or Spanish language would be an added bonus