Job Title: Resident Liaison Officer Location:
North West England, Merseyside, Liverpool
Job Type:
Temporary, Full-Time position
Primary Industry:
Construction
Salary:
£13 - £14 per hour
Job Duties:
- Act as a primary point of contact between residents and the construction team
- Coordinate and facilitate effective communication between residents and the project team
- Address and resolve resident queries, concerns, and complaints in a timely and professional manner
- Ensure compliance with all relevant regulations and policies related to resident interactions
- Organise and conduct regular meetings with residents to provide project updates and gather feedback
Required Qualifications:
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work independently and as part of a team
- Previous experience in a customer-facing role
Education:
Minimum of GCSE qualifications or equivalent
Experience:
Previous experience in a similar role within the construction industry is desirable
Knowledge and Skills:
- Knowledge of construction processes and terminology
- Ability to handle sensitive and confidential information with discretion
- Proficiency in Microsoft Office suite
Preferred Qualifications:
- Relevant certification in customer service or project management
- Health and Safety certification
Working Conditions:
This role requires regular interaction with residents on construction sites. The Resident Liaison Officer may need to work flexible hours, including evenings and weekends, to accommodate resident schedules.