Senior Accommodation Support Officer

We re recruiting a Senior Accommodation Support Officer to provide support to our dynamic team as they assist our participants with their housing needs through effective interventions.

Our team of Accommodation Support Officers work within the criminal justice system, in either a custodial or community setting. As a senior, you will line manage a localised team and we will hold a amount of our more complex cases.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £26,150 - £32,668 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits
  
  Location: Hybrid working, managing cases across Merseyside Prisons Travel around local area when required to attend meetings and participant appointments.
  Hours: Full time, 37 hours per week (Mon-Fri)
  Contract: Permanent
  Closing Date: 21 January 2025
  
  Key Responsibilities

• Assist the Accommodation Team Manager in continuous improvement to practice and the delivery of a high-quality service
• Provide specialist housing advice and guidance to participants and employees
• Provide workshops to all members of the team to develop their standards of practice
• Build and maintain effective working relationships with all stakeholders
• Manage a small number of complex cases
  
  Skills and Experience
  
  
• Assist the Accommodation Team Manager in continuous improvement to practice and the delivery of a high-quality service
• Provide specialist housing advice and guidance to participants and employees
• Provide workshops to all members of the team to develop their standards of practice
• Build and maintain effective working relationships with all stakeholders
• Manage a small number of complex cases