Solicitor (Team Leader) - Financial and Lender Complaints

Title: Solicitor (Team Leader)– Financial & Lender Complaints

Location: Liverpool (Office-based) 9:00 - 17:00.

Salary: £50,000 - £80,000 (with bonuses to be discussed)

About Complex Law

Complex Law is a dynamic legal firm dedicated to handling complex cases with a particular focus on financial disputes. We are looking for a skilled solicitor with in-depth knowledge of the FCA regulatory framework to lead a team focused on bringing complaints against Financial institutions and lenders.

Key Responsibilities

- Lead and manage a team responsible for handling high-volume complaints against Financial instituions and lenders.

- Develop and implement strategies to effectively challenge banks and lenders within the framework of FCA regulations.

- Ensure all external reporting metrics are adhered to, particularly in relation to ATE providers.

- Assist in the continuous development of legal tactics to enhance case outcomes.

- Meet and exceed team targets, while ensuring the team works within established timelines and processes.

- Provide expert legal advice on financial disputes and ensure the highest standards of client service.

- Liaise with internal stakeholders and external partners, ensuring consistent and transparent communication.

- Stay updated with changes in financial regulations and ensure compliance across all cases.

Key Skills and Experience:

- Proven experience working with the FCA regulatory framework.

- Strong expertise in managing high volumes of cases, particularly complaints related to finance and lending.

- Ability to develop strategies and contribute to the continuous improvement of case handling tactics.

- Experience in managing external reporting metrics, particularly in relation to ATE providers.

- Strong leadership and team management skills, with a focus on meeting targets and deadlines.

- Excellent written and verbal communication skills, with the ability to explain complex legal matters clearly.

What We Offer:

- Competitive salary between £50,000 and £80,000 depending on experience.

- Performance-based bonuses.

- Opportunity to work in a dynamic and supportive environment.

- Professional development opportunities.

If you are a motivated solicitor with a passion for financial law and a desire to lead, we would love to hear from you.