Swift Placements are recruiting on behalf of our fantastic client based in Liverpool. They are a leader in their field and provide the highest quality service to their clients. They are now seeking a dedicated File Handler to join them on a full time permanent basis.
The successful candidate will be running a mixed caseload of lower value intermediate cases predominantly minor head injury cases. These will be a mix of Portal, Fixed and OIC Costs cases including RTA, EL/PL/OL.
Key Duties:
- Working to targets for the setting and issuing of cases and securing positive client reviews.
- Deal with fixed fee and Portal RTA, Untraced and Uninsured MIB claims and a limited number of PL/OL and EL claims when required.
- Obtaining relevant evidence in a timely and efficient manner, liaising with medical and non-medical experts when required.
- Take a pragmatic commercial approach to settlements and advising clients as to litigation/cost risks.
- Ensure clients are kept informed and up to date on a regular basis throughout the life of the claim.
- Continually risk assess from the outset and duration of the case to ensure that the prospects of success are sufficient to justify continuance.
- Support and mentor new/less experienced members of the team with any issues in terms of clients, referrers, external agencies and procedure etc.
Skills:
- Experience running own caseload of RTA files plus a proven track record of running a successful Portal, OIC, Fast and/or Multi/Intermediate track caseload within a Personal Injury environment.
- Proven track record of excellent client feedback.
- Good knowledge of the CPR and/or relevant case law as well as current legislation in order to progress claims in a timely manner.
- The ability to liaise and build up a rapport.
- Good IT skills with a sound working knowledge of VF or a similar case management system and essential MS Office knowledge.
- Excellent time management and organisational skills, with a calm and methodical approach to work and a flexible, adaptable attitude to resolving issues.
If you are ready to take on this exciting opportunity please submit your updated CV now!
Benefits:
- Competitive salary
- 25 days annual leave plus bank holidays
- Option to buy additional annual leave
- Health & wellbeing programme
- Training & development
- Hybrid working